Reference

Account Rules Before You Join

Clear account rules help you know what we allow before you open the lobby for Sic Bo, Aviator, slots, or sportsbook markets.

Local law appliesDANA wallet contextOVO and GoPay checksQRIS account recordsSupport 10:00-02:00 WIB
maqnum188 Account Rules Before You Join
CONTACT ROUTES

Reach Us About Your Terms

Fast answers matter when a rule affects your account, so we keep contact paths tied to specific Terms & Conditions questions. Before you write, open Account > Profile and check that your phone and email are current. That helps us match your message to your account record without asking for extra details in chat.

Team online

Live chat

Use live chat from the lobby footer for term questions about login access, account changes, or wallet status. Our team replies during 10:00-02:00 WIB and may ask for your account ID.

WhatsApp

Send a WhatsApp message when you need a clearer reading of a rule shown in your wallet or promo board. Keep screenshots uncropped so our team can match the exact account screen.

Email

Email us for written requests about term changes, data correction, or account records. Include your registered phone number, payment rail used, and the date of the account action you want checked.

ACCOUNT CARE

How We Apply Account Rules

Terms & Conditions are useful only when we apply them the same way across your account.

Data we keep

We keep account data such as username, phone number, email, login time, wallet action, and support messages. These records help us apply the Terms & Conditions to your actual account history.

Cookie use

Cookies help keep your session active, remember device language, and reduce repeated login checks. You can clear browser cookies, but you may need to sign in again and pass account verification.

Account security

Your password, one-time codes, and wallet credentials must stay with you. If we see unusual login patterns, we may pause selected account actions while our team checks the related Terms & Conditions.

Record retention

We retain account and wallet records for operational, dispute, and legal needs. Retention periods may vary by record type, payment rail, and local law, then data is removed or reduced when no longer needed.

Change requests

To update your phone, email, or name spelling, go to Account > Profile or contact support. We may ask for matching account details before changing data used under these Terms & Conditions.

Game rule links

Sic Bo, Aviator, Fishing God, and sportsbook markets may show extra room rules. Those room rules sit beside these Terms & Conditions and apply to the specific session or market you choose.

Terms Questions You May Ask

We wrote these answers for the account questions we see most often: what you accept, how payment records are treated, when access can change, and how to contact us. If your case depends on a screenshot or wallet record, send it through live chat, WhatsApp, or email so we can check the exact account action.

You accept the Terms & Conditions for account use, wallet records, game sessions, contact rules, and profile accuracy. You also confirm that your access depends on local law and only applies where local law permits.

Open the site menu, choose Account, then select Terms & Conditions. On a mobile browser, the same page is available from Menu > Account > Terms & Conditions after you sign in.

The terms explain that wallet actions are tied to account records, payment rail references, and verification checks. Keep your payment name aligned with your profile so support can match DANA, OVO, GoPay, or QRIS activity.

Yes, we may update the terms when account flow, wallet checks, or legal needs change. We place the updated text on this page and may show a notice after you sign in.

Go to Account > Profile and request a correction, or contact support with your registered phone and email. We may ask for proof before changing details used for wallet checks or account access.

Access may be paused if we need to check unusual login activity, conflicting profile data, wallet records, or rule breaches. We use account logs and support messages to decide the next step.

Contact live chat or WhatsApp during 10:00-02:00 WIB, or email us for a written reply. Send your account ID, the term section, and any screenshot that shows the issue.