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Privacy Terms Built Around Your Account

Your account data, DANA, OVO, GoPay and QRIS records, and lobby activity for Aviator or Sic Bo are handled under this Privacy Policy from the moment you open…

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maqnum188 Privacy Terms Built Around Your Account
CONTACT ROUTES

Reach Us About Privacy Fast

Privacy questions should not sit in a general queue. We separate account-data requests from game help so your identity check, correction request, or cookie question reaches the right team. You can contact us through live chat inside your account, email from your registered address, or the help form after sign-in. Support hours are 09:00-23:00 WIB, and we may ask you to confirm your phone number or recent payment rail before we discuss private records.

Team online

Live chat after sign-in

Open your account area, choose Help, then select Privacy Request so our team can see your registered email and session ID. We handle these chats during 09:00-23:00 WIB and keep the transcript tied to your account.

Email from your account address

Send privacy questions from the email used on your account so we can match the request without asking for extra proof. Include the data you want checked, such as DANA reference history or cookie settings.

Help form with identity check

Use the signed-in help form when you need a correction, access copy, or deletion request. We may verify your phone number, last QRIS status, or recent login device before changing private account records.

DATA PRACTICE

How We Handle Your Data Choices

Privacy control starts inside your account, not after a problem appears. We log sign-ins, payment references, device type, game-session markers, and support messages so we can secure the wallet and answer account…

Account data we collect

We collect your name, phone number, email address, login records, device type, and wallet references only where needed for account access, security checks, payment matching, and support handling under this Privacy Policy.

Payment records we keep

DANA, OVO, GoPay, and QRIS activity creates references, amounts, time stamps, and wallet status flags. We use those details to reconcile your balance, check unusual activity, and answer transaction questions from your registered account.

Cookie use on your device

Cookies keep your session active, remember display choices, and help us see when a sign-in attempt looks unusual. You can clear them in your browser settings, but you may need to log in again afterward.

Game-session privacy

When you open Aviator, Sic Bo, Super Bingo, or Fishing God, we store session markers linked to account security and dispute checks. We do not use game-session data to publish personal profiles on the site.

Retention and deletion

We keep account and payment data for the period needed to support wallet checks, security logs, dispute handling, and legal duties. If deletion is possible, we confirm the result through your registered contact channel.

Privacy request checks

Before we disclose, correct, or delete private records, we verify that the request comes from you. A phone match, recent payment rail, or signed-in session may be required to protect your account.

Privacy Answers Before You Join

We wrote these answers for the questions you are most likely to ask before you open an account or share wallet details. Each answer explains how the Privacy Policy applies to your data, your device, and your requests. If your situation involves a payment dispute, account lock, or identity update, contact us from the registered channel so we can handle the request with the right checks.

We collect the details needed to create and secure your account, including name, phone number, email address, login record, device type, and wallet references. We use them for account access, support, security checks, and payment matching.

We use payment references to match deposits, check wallet status, answer transaction questions, and investigate unusual account activity. The Privacy Policy covers the reference number, time stamp, amount, payment rail, and account match linked to your profile.

Yes. Contact us through live chat after sign-in, the help form, or email from your registered address. We verify your identity first, then prepare the account data we can share under applicable retention and security rules.

You can request a correction through the signed-in help form or live chat during 09:00-23:00 WIB. We may ask for a recent QRIS status, phone confirmation, or email check before updating private account records.

Cookies keep your session active, remember display settings, and help identify risky sign-in patterns. You can clear them through Chrome or Safari privacy settings, but clearing cookies may sign you out and reset some account display choices.

We keep records only as long as needed for wallet reconciliation, account security, dispute handling, support follow-up, and legal duties that may apply. When retention is no longer needed, we remove or reduce the data where possible.

Send the request from your registered email or use the signed-in help form. We check your identity, confirm whether security or legal retention still applies, and explain what can be deleted or reduced from your account.

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